A sub-processor is a third-party data processor engaged by Uptick who has or potentially will have access or process Customer’s data which may contain Personally Identifying Information (PII). Uptick engages different types of sub-processors to perform various functions as explained in the table below.
Uptick requires its sub-processors to satisfy equivalent obligations as those required from Uptick (as a Data Processor) as set in Uptick’s Data Protection Addendum (“DPA”).
Cloud computing platform
Cloud-based Sales and Marketing Service
Cloud-based application engagement tracking
Atlassian – Jira
US, EU, AU
Cloud-based task tracker
Microsoft – Office 365
Cloud-based email and office service
Cloud-based log aggregation, reporting and analytics service
Cloud-based customer support ticket system
This list was last updated on 28th of April, 2020. In order to obtain the best combination of service, capability and security, we may update our sub-processors from time to time. An updated list will be posted here within 14 days after change becoming effective.