The Next Generation Intelligent Customer Success Platform

Hello Facts, Farewell Opinions. Uptick is the first Customer Success platform built from the ground-up on AI and machine learning.

Uptick can be deployed in days to weeks, not the months to  years required by legacy systems.

A new era of customer success starts here with everything you need to onboard, engage, retain & grow your customers.

Constantly Increase Your Value

Uptick’s machine learning unleashes a positive feedback cycle delivering accurate customer health insights and personalized action recommendations, then facilitating execution of those recommendations through tasks or playbooks, further increasing the value of your offering.

Customer Health Scores You Can Actually Trust

Unlike legacy opinion and rules-based health scores, our revolutionary AI-powered health, engagement and relationship scores provide valuable and actionable customer insights to reliably drive renewals and upsells.

Personalized Action Recommendations Boost Subscriptions

AI-generated next best action recommendations provide customer-personalized guidance to increase the value your customers get from your offering. Drive your customers to success by guiding them to do the right thing at the right time.

Activity Stream Insights Instantly Inform You Where Discussions Stand

AI-powered natural language analysis of the stream of activities between your customer facing teams and customers gives you instant insights into what business topics are being discussed and sentiment. 

“Uptick helps NetBase maximize renewal bookings and growth by making it easy to understand which customers need attention and which are ready to buy.

John Tyrrell

Sr. Vice President, Sales

How Uptick Works

Centered around your company’s “Brain,” our AI-first platform uses machine learning to gain a holistic understanding of your business before making data-driven, actionable recommendations.

Connects to Data Sources

Seamlessly and automatically connects to your existing customer data sources.

Loads Your History

Syncs two years of history automatically, including thousands of data points per opportunity.

Trains Your Brain

Half of the history is used to train the Brain, while the other half is used to test it.

Learns Your Business

Identifies and learns the factors that drive your unique business.

Health Insights & Recommendations

Do the right thing at the right time for each customer to drive renewal rates, up-sells, and more.

Seamless Integration to Existing Sources of Customer Data

Saving time and eliminating redundancies in business is important. Which is why we built an AI-driven application with connectors to the most common sources of customer data.

Built from the ground up by experts

We’ve assembled a talented team with decades of experience, motivated to deliver next generation solutions for making customer success teams more effective and allowing companies to maximize the value of their customers.

Ready to make your customers successful?