Next Generation Intelligent Customer Success
Hello Facts. Farewell Opinions.
Uptick is the first Customer Success solution built from the ground-up on AI & machine learning.
Deploy Uptick in days & weeks, not the endless months required by legacy systems.
A new era of customer success starts here with everything you need to onboard, engage, retain, & grow your customers.
Constantly Increase Your Value
Uptick’s machine learning unleashes a positive feedback cycle. You receive accurate customer health insights & personalized action recommendations to deploy through tasks & playbooks.
Customer Health Scores You Actually Trust
Unlike legacy opinion & rules-based health scores, Uptick’s revolutionary AI-powered health, engagement, & relationship scores provide actionable insights that reliably drive renewals & upsells.
Boost Subscriptions with Uptick’s Personalized Action Recommendations
Lead customers to do the right thing at the right time. AI-generated next best action recommendations provide tailored guidance increasing the value customers get from your offering.
“Uptick helps NetBase maximize renewal bookings & growth by making it easy to understand which customers need attention & which are ready to buy.”
Sr. Vice President, Sales
How Uptick Works
Centered around your company’s “Brain,” Uptick’s AI-first platform uses machine learning to gain a holistic understanding of your business & then makes data-driven, actionable recommendations.
Connects to Data Sources
Connects automatically & seamlessly to your existing customer data sources.
Loads Your History
Syncs two years of history automatically, including thousands of data points per account.
Trains Your Brain
Half of the history is used to train the Brain, while the other half is used to test it.
Learns Your Business
Identifies & learns factors driving your unique business.
Health Insights & Recommendations
Increase renewals & upsells with the right action, at the right time, for the right customer.
Seamless Integrate Your Customer Data
Save time & eliminate redundancies with Uptick’s AI-driven application. We provide out-of-the-box connectors to the most common sources of customer data.
Built from the ground up by experts
Uptick’s team has decades of experience. We are motivated to help you maximize the value of your customers with next generation solutions.